Sorry for the trouble! It's a known issue, and we're currently in the process of fixing it.
If you're experiencing it, please contact us – you can do it here in the app via Send Feedback button or email us at support@prequelapp.com.
It would help our team a lot if you send us:
- What model of the phone you have;
- What OS version you use;
- What version of Prequel you have installed (you can look it up in the Settings of the app, it's written at the bottom of the screen);
- Screenshot of the issue.
It's also very helpful to us to know what steps you took right before the issue occurred.
Thank you for all your patience and help!